Make A Referral

At Happy Care MA, we value the essential role that healthcare providers play in coordinating care for individuals in need of home health services. Our collaborative approach ensures that patients receive the support they require while maintaining a seamless connection between all parties involved in their care. Whether you are a primary care physician, a care manager, a mental health provider, or an attorney, we are here to assist you in making referrals and providing the best possible care for your patients.

The Referral Process

The referral process for home health services is straightforward and designed to ensure that patients receive timely and appropriate care. Here’s a detailed breakdown of the steps involved:

A healthcare provider, such as a doctor, nurse, or discharge planner, assesses the patient's condition and determines if home health care services are appropriate.
The provider initiates the referral by completing a referral form, which can be found on our website or obtained by calling (413) 355-3451. This form typically includes the patient’s information, a plan of care, and details about their medical condition.
Once the referral is submitted, Happy Care MA will contact the patient to discuss their needs, schedule assessments, and coordinate care with the referring provider.
Happy Care MA also handles the necessary documentation for insurance approval and payment, ensuring a smooth process for both patients and providers.
Throughout the care process, our team maintains regular communication with the referring provider, keeping them updated on the patient’s progress and any changes in their care plan.

Your Options

Respite Care

Our respite care services offer temporary relief for family caregivers, providing essential support for your loved ones while you take a much-needed break. This private pay service includes personal care and companionship, accommodating needs for a few hours or several days. Our trained caregivers deliver high-quality care in a familiar setting, ensuring that your loved one is well-supported while allowing you the time to recharge.
Care Consultations

Navigating long-term care decisions can be challenging. Our care consultation services provide expert guidance on important aspects of care planning, including housing, financial, legal, and insurance considerations. Our team works closely with families to create personalized plans that address unique circumstances and empower you to make informed decisions about your loved one's future care.
Adult Foster Care (coming soon)

Our Adult Foster Care program is designed for individuals aged 16 and older who require daily assistance due to medical or mental health conditions. This long-term care solution allows clients to live safely in their own homes or communities. To qualify, individuals must need help with daily living activities such as bathing, dressing, or mobility. Each participant works with a multidisciplinary team, including a nurse and a case manager, who develop personalized care plans. Our trained caregivers provide daily hands-on support, while regular home visits ensure ongoing monitoring and quality of care.

Who Can Make Referrals?

Physicians

Often the primary referral source, particularly for patients requiring ongoing medical care.
Nurses

Nurses in hospitals, clinics, or other settings may also refer patients based on their assessments.
Discharge Planners/Case Managers

These professionals assist patients transitioning between care settings and are crucial in ensuring continuity of care.
Mental Health Providers

Psychologists, psychiatrists, and counselors can refer individuals needing emotional and mental health support at home.
Social Workers/Community Health Workers

These professionals are instrumental in connecting patients with resources and services that meet their unique needs.
Attorneys

Legal professionals may refer clients needing guidance on long-term care planning or elder law considerations.