Make A Referral

At Happy Care MA, we value the essential role that healthcare providers play in coordinating care for individuals in need of home health services. Our collaborative approach ensures that patients receive the support they require while maintaining a seamless connection between all parties involved in their care. Whether you are a primary care physician, a care manager, a mental health provider, or an attorney, we are here to assist you in making referrals and providing the best possible care for your patients.

The Referral Process

The referral process for home health services is straightforward and designed to ensure that patients receive timely and appropriate care. Here’s a detailed breakdown of the steps involved:

  • A healthcare provider, such as a doctor, nurse, or discharge planner, assesses the patient's condition and determines if home health care services are appropriate.

  • The provider initiates the referral by completing a referral form, which can be found on our website or obtained by calling (413) 355-3451. This form typically includes the patient’s information, a plan of care, and details about their medical condition.

  • Once the referral is submitted, Happy Care MA will contact the patient to discuss their needs, schedule assessments, and coordinate care with the referring provider.

  • Happy Care MA also handles the necessary documentation for insurance approval and payment, ensuring a smooth process for both patients and providers.

  • Throughout the care process, our team maintains regular communication with the referring provider, keeping them updated on the patient’s progress and any changes in their care plan.

Your Options

  • A woman in medical scrubs hugs an elderly woman while sitting on a bench outside. Two other elderly individuals are sitting in wheelchairs behind them, near a green fence and lush foliage.

    Respite Care

    Our respite care services offer temporary relief for family caregivers, providing essential support for your loved ones while you take a much-needed break. This private pay service includes personal care and companionship, accommodating needs for a few hours or several days. Our trained caregivers deliver high-quality care in a familiar setting, ensuring that your loved one is well-supported while allowing you the time to recharge.

  • Two women sitting on a couch in a living room, looking at a tablet and a phone together, having a discussion.

    Care Consultations

    Navigating long-term care decisions can be challenging. Our care consultation services provide expert guidance on important aspects of care planning, including housing, financial, legal, and insurance considerations. Our team works closely with families to create personalized plans that address unique circumstances and empower you to make informed decisions about your loved one's future care.

  • Two women in a kitchen, one touching the other's shoulder, both smiling and happy.

    Adult Foster Care (coming soon)

    Our Adult Foster Care program is designed for individuals aged 16 and older who require daily assistance due to medical or mental health conditions. This long-term care solution allows clients to live safely in their own homes or communities. To qualify, individuals must need help with daily living activities such as bathing, dressing, or mobility. Each participant works with a multidisciplinary team, including a nurse and a case manager, who develop personalized care plans. Our trained caregivers provide daily hands-on support, while regular home visits ensure ongoing monitoring and quality of care.

Who Can Make Referrals?

  • A diverse group of healthcare professionals, including a smiling female doctor with an afro hairstyle and a stethoscope, engaging in conversation in a clinical or hospital setting.

    Physicians

    Often the primary referral source, particularly for patients requiring ongoing medical care.

  • Smiling healthcare professional in light blue scrubs standing with arms crossed in hospital corridor.

    Nurses

    Nurses in hospitals, clinics, or other settings may also refer patients based on their assessments.

  • A smiling woman dressed in professional attire sitting in an office, holding a clipboard, with a computer and office supplies in the background.

    Discharge Planners/Case Managers

    These professionals assist patients transitioning between care settings and are crucial in ensuring continuity of care.

  • A middle-aged man with gray hair, beard, and glasses sitting on a white sofa, holding a notepad and pen, engaged in conversation in a bright, plant-filled office or living room.

    Mental Health Providers

    Psychologists, psychiatrists, and counselors can refer individuals needing emotional and mental health support at home.

  • Smiling man with a name badge in an office, holding a pen and notepad, with a blurred woman and office setup in the background.

    Social Workers/Community Health Workers

    These professionals are instrumental in connecting patients with resources and services that meet their unique needs.

  • A man in a gray suit and black tie is sitting at a desk, gesturing with his hand while talking to a woman with long dark hair, in a professional office setting.

    Attorneys

    Legal professionals may refer clients needing guidance on long-term care planning or elder law considerations.

Make A Referral

Contact Us Today to learn more about the referral process or to initiate a referral for your patient!